Quality at the Source at Scale

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10 lessons1 hFree
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About this course

Learn strategies for scaling quality at the source in enterprise environments.

  • 10 lessons
  • 1 h
  • advanced

What you'll learn

  • Articulate the strategic and financial rationale for scaling quality at the source in an enterprise context.
  • Differentiate between localized quality-at-the-source initiatives and enterprise-wide scaling.
  • Design a scalable quality operating system that balances standardization and local flexibility.
  • Define critical-to-quality metrics and cascade them through the enterprise.
  • Develop a change management plan to foster a quality-first mindset enterprise-wide.
  • Implement scalable training and engagement programs for quality at the source.

Finishing the course

  • 40 knowledge-check questions along the way, so you know the ideas stuck before you move on.
  • Watching is free and needs no account. Sign in to save your progress. Pass each lesson's quiz (60%+) to earn the certificate. Each certificate has its own public verification link to share, marked quiz-verified.