Relationship Mapping for Beginners

About this course

Start your journey with relationship mapping through practical examples.

• 5 lessons
• 30 min
• beginner

What you'll learn

• Define relationship mapping in the context of account management
• Explain at least three benefits of mapping relationships within client organizations
• Identify the key elements that make up a relationship map
• Distinguish between different types of roles and influence levels within a client account
• Apply a step-by-step process to create a basic relationship map
• Use simple questions to uncover relationships and influence patterns

Finishing the course

• 20 knowledge-check questions along the way, so you know the ideas stuck before you move on.
• Watching is free and needs no account. Sign in to save your progress. Pass each lesson's quiz (60%+) to earn the certificate. Each certificate has its own public verification link to share, marked quiz-verified.

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