ITIL 4 Managing Professional Prep Fundamentals

About this course

Learn the essential concepts and foundations of itil 4 managing professional prep.

• 5 lessons
• 30 min
• beginner

What you'll learn

• Describe the purpose and scope of ITIL 4
• Explain the structure and prerequisites of the ITIL 4 Managing Professional certification
• Identify the four modules that comprise the Managing Professional designation
• Explain the components of the ITIL 4 Service Value System
• Describe the four dimensions of service management
• Understand how the SVS and dimensions support value creation

Finishing the course

• 20 knowledge-check questions along the way, so you know the ideas stuck before you move on.
• Watching is free and needs no account. Sign in to save your progress. Pass each lesson's quiz (60%+) to earn the certificate. Each certificate has its own public verification link to share, marked quiz-verified.

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